1 hour ticket response
Prompt support is our most essential priority and this is why we have a team of expert technical support engineers who are prepared to offer a quick response to any question that you could possibly have. Simply send your technical support ticket from your Website Control Panel and we will get back to you within 1 hour in the worst case scenario. As a matter of fact, we strive hard and aim for a twenty–minute helpdesk ticket response time.
A Premium–Quality Help Desk Support Service
We’ve got a team of web hosting support experts who are prepared to answer all your requests whenever you are in need of help. Almost all our customer service technicians have several years of experience in the cloud website hosting packages sector, which suggests that you can always rely on prompt and appropriate answers to your queries.
An Easy–to–Browse Help Section
In the Website Control Panel you can find an easy–to–browse Help section where you can get quick hints on how to use our services. You can get the answers to your questions in the F.A.Q. repository, see more hints in the web hosting account administration articles or check the step–by–step video tutorials.
